Full Priced Items
If you are not satisfied with the fit of a full priced garment, Mild Red will refund the cost of the item/s, provided the goods are in their original condition. This means the garment has all tags attached, item is unwashed and unworn.

All purchases become final within ten days of you receiving the order. 

Sale Items
Sale items can not be refunded for change of mind.


Return shipping methods and associated costs are the responsibility of the customer.

It is essential to contact us hello@mild-red.com or phone +64 (3) 470 1303 within 10 days of you receiving the goods to notify us of your intent to return your purchase. Please include your reasons and/or exchange/refund requirements. 

For full Returns & Exchanges policy - Click Here